Christine Birchall has worked on a voluntary basis in a sensitive and difficult area. She worked with the South Lakeland Voluntary Care Centre in Kendal, offering counselling and support to women who were victims of rape and sexual abuse. She helped her clients through their trauma, enabling them to trust and value themselves again. She is described as having a “wicked sense of humour” which instantly puts patients at their ease. She fitted her voluntary work around a career in Graphic Design, but still found time to complete courses in Counselling to further improve her ability to help those who had suffered.